My Experience

I am Christy Mesaros-Winckles, Ph.D., a communication consultant with over seventeen years’ experience in education. When ChatGPT went public, I knew it would fundamentally change how we work, and I started upskilling long before most people had opened a chatbot.

Generative and agentic AI are going to reshape how we work in a way we haven't seen since the internet went mainstream in the early 1990s, and I want organizations here to be ready for it, not caught by it.

I launched one of the country's first college-level AI literacy and prompt engineering courses in fall 2023, and I helped co-write my college's AI literacy policy in the 2023-2024 academic year. I have kept building since then: hands-on certifications across generative AI foundations, large language models, and responsible AI use; AI agents and enterprise applications; Google Workspace and Gemini for content creation, research, and writing; and SEO in the age of AI search. I have spent 15 years teaching people to explain complicated things clearly. Now I teach them to work with AI clearly, too.

My research training is in qualitative interviewing — sitting down with people, asking careful questions, and turning what they say into something structured and usable. That is the same skill set knowledge capture requires. It is not a pivot for me; it is the work I have always done, pointed at a shop floor or a front office instead of an archive.

Education

Ph.D. | 2012

M.A. | 2009

B.A. | 2005

Media & Communication
Bowling Green State University

Strategic Communication
Spring Arbor University

Communication
Spring Arbor University

Relevant Certificates

Google AI Pro

The Google AI Professional Certificate gave me hands-on fluency across the full range of AI-assisted work: generating content with a real voice, sharpening writing, digging up research and insights, and running brainstorming sessions that produce genuinely usable ideas. I can walk into any communications challenge and use AI as a working partner at every stage, from first draft to final polish, so it actually saves time rather than creating more work.

Google Gemini Small & Medium Size Business Learning Path

Through Google's digital marketing certification path, I built practical skills in e-commerce fundamentals, customer acquisition, and turning social engagement into real leads and sales. I can help a business owner build a marketing funnel from scratch and design campaigns that convert, grounded in current best practices and explained clearly enough to use with confidence long after our work together ends.

Anthropic's certifications gave me direct, hands-on command of Claude, from foundational AI fluency through Claude 101 and Claude Cowork, and I am currently completing training in Claude Code as well. I know how to structure tasks so an AI partner can execute them well and where a human needs to stay in the loop, bringing that fluency straight into an organization's daily workflow as a working practice, not a novelty.

Anthropic's Claude

SEM Rush GEO

Semrush's certification in content marketing for SEO and AI search gave me practical command of generative engine optimization, the emerging discipline of making sure content surfaces when people ask AI tools like ChatGPT, Gemini, and Perplexity for answers instead of typing a traditional search query. I know how to structure and write content so it gets pulled into AI-generated answers, keeping a business's story visible as more customer searches move from Google to AI assistants.

Contact

Have questions? Want to learn more? Happy to help! Feel free to email or book a free consult.

christymw@promptandproperconsulting.com