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A Beginner's Guide to AEO & GEO: What AI Search Missed When I Built a Business Directory

Writer: Christy Winckles
Christy Winckles
Sep 27
4 min read


A woman sits at her computer frustrated, pulling at her hair as she looks at search result rankings
Trying to figure out how to get your business in AI search results is SO frustrating! Image created by Christy M.Winckles using Google Gemini

A few weeks ago I was building a local business directory for a client, and Google's AI search kept skipping businesses that were clearly still open a block away. So I ran a small test. I asked Gemini, Google AI search and Claude the same question: restaurants in Adrian, Michigan. Gemini found 10. Google AI search found seven. Claude found three, and when I pushed it on why, it gave the most honest answer of the bunch. Locally owned was not an actual filter it could apply, it told me, because the data it pulled from has no ownership field.


There are more than 17 locally owned restaurants in my area. That gap isn't a fluke. It's what happens when a small business has never optimized for how AI tools actually search, which turns out to be a different job than optimizing for Google.


That different job has a name: GEO, or generative engine optimization. If you've never heard the term, or you've heard it and are still not sure what it actually asks you to do, here's the beginner's version.


What GEO actually means

SEO, AEO and GEO get used almost interchangeably, and they shouldn't be. SEO, or search engine optimization, is about being found: making your website easy for Google to read and rank, so a person clicks a link and lands on your page. AEO, or answer engine optimization, is about being selected as the one direct answer to a specific question. GEO is about being cited accurately inside an AI-generated answer that was stitched together from several sources, even when nobody clicks through to your site at all.

These three stack. They don't replace one another. And the thread running through all three is the same: unique, well-structured content with real authorship and outside validation beats generic content dressed up in new jargon.


Why this isn't optional anymore

Eighty-four percent of decision-makers now buy based on whatever an AI tool suggests first, and nearly half of executives expect AI to replace Google for business research by 2030. Meanwhile, three out of four small businesses already use AI tools themselves, even though almost none of them have checked what those same tools say about their own business. That gap, between using AI and being visible to it, is the real risk. It isn't an enterprise-only trend, and it isn't a someday problem.


A beginner's GEO checklist

Test yourself first. Ask two or three AI tools — ChatGPT, Gemini, Perplexity, Claude — the exact question a customer would ask about your business. Compare what comes back, and read it the way a stranger would.


Fix what's easy before what's expensive. One strong piece of earned media, a local news mention or a detailed customer review, usually outweighs a dozen small paid placements.

Build a few answer-shaped pages. A short FAQ section, direct answers near the top of a page and specific details beat vague sales copy every time an AI tool is deciding what to quote.


Keep your facts consistent everywhere. Your hours, address and offerings should read the same on your website, your Google Business Profile and every directory that lists you.

Treat it as ongoing, not a one-time fix. Ask the same question again in 90 days. AI search results shift as the underlying data shifts, sometimes without any warning at all.


The free part you can do today

I ran this exact audit on my own site. All four AI tools had already visited it, which was a relief. Then came the humbling part: the summary an AI reads first about my business had my own emphasis backwards, and it left out my name, my location and most of my pages.

I put the full version of that audit, the fix I made and one odd thing I found buried in my analytics, into a free guide. If you want to run the same test on your own business without guessing at the steps, download the GEO guide here. You'll enter your email on my website to get the file.


This is a PR job now, not just a marketing one

AI systems weigh outside validation — press mentions and real reviews — more heavily than almost anything else you can control directly. That means the fix isn't only technical. It's a communications habit: ask happy customers for specific reviews, chase down that one good local mention, and keep your story consistent everywhere it shows up. If that feels like unfamiliar territory for a team used to thinking in keywords instead of credibility, that's exactly the gap my workshops and consulting work close.


Get the free GEO guide — click here to download it. It's the same audit I ran on myself, laid out step by step, so you don't have to test it alone. If your team wants to go further after that, that's exactly the conversation I'd love to have.

 
 
 

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